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Contacting Us

If you have any questions about our products please feel free to contact us by phone or email.

Phone*:  03 9714 8540  (business hours only please)
Mail:       PO Box 41, Hurstbridge VIC 3099, Australia

Hours:   Tuesday to Thursday, 9.30 am - 5.00 pm.  Closed public holidays.

*Please note that our dog gear business is part time so we may not always be available by phone.  If we do not answer the phone please try again later or contact us by email.

Orders will only be accepted in writing by mail, fax or email - we do not accept phone orders.


If what you're looking for doesn't appear on our price list, we may be able to make it for you or direct you to someone who can help.

  • Want to know how your order is going?
  • No response to your email?
  • Want to know delivery costs?
  • Website not working?
  • Finding it hard to navigate?
  • Want something that is not on our website?

Any questions or problems at all, please let us know - your feedback is welcome.